How to remain logged in to Credit Suisse PLUS using Email Verification?

When you authenticate your email via Email Verification, Credit Suisse PLUS uses cookies to remember your session and automatically authenticate your subsequent access for 12 months. To enable this feature, please verify your browser settings:



You may need to re-authenticate your email in the following circumstances

  • You have previously used Username (Credit Suisse ID) and password to login, which does not store cookies for automatic login. Please login via Email Verification and cookies will be stored on your browser to allow us to remember your session and keep you automatically logged in for 12 months.
  • You have not been back to Credit Suisse PLUS in the last 12 months. Please verify your email address and you will remain logged in for 12 months.
  • You are using a different device than was previously used to login. Please verify your email address on this device and you will remain logged in for 12 months.
  • You are using a different browser than was previously used to login. Please verify your email address on this browser and you will remain logged in for 12 months.
  • It's your organization’s policy to delete cookies. Check with your organization’s IT department if it is possible to change the cookies policy.
  • Your organization has not whitelisted our website. Check with your organization’s IT department if they can whitelist our website (https:// *credit-suisse.com).

If not for the above reason please contact out support teams:

Email : plus.support@credit-suisse.com
Global / UK : +44 (0)20 7888 PLUS (7587)
Toll Free US : +1 877 246 1225
Asia : +1 800 2255 PLUS (7587)
Toll Free UK : 00800 2255 PLUS (7587)

Internet Explorer

  1. Launch Internet Explorer
  2. Click on "Internet Options" from Tools menu
  3. Verify "Delete browsing history on exit" is unchecked.
  4. Change to the “Privacy” tab
  5. Click on “Sites” button, if the slider is set to “High”, “Medium” or “Custom”, enter “credit-suisse.com” in the “Address of Website” text box
  6. Click on “Allow ” and “OK”

Google Chrome

  1. Launch Google Chrome
  2. Enter "Chrome://settings/content/cookies" in the address bar
  3. Scroll to "Allow sites to save and read cookie data (recommended)" option and ensure it is enabled.
  4. Scroll Down to "Keep local data only untill you quit your browser" option and ensure it is disabled.

Microsoft Edge

  1. Launch Microsoft Edge
  2. Click on the 3-dotted "More link to open its settings"
  3. Scroll down and click on "View Advanced Settings"
  4. After Scroll down till you see setting for cookies
  5. When here, select one from "Block only third party cookies" or "Don't block cookies"

Safari

  1. Launch Safari
  2. Click the "Safari" menu, choose "Preferences"
  3. Click on the "Privacy" tab
  4. On the Privacy Preferences tab, you will see "Cookies and website data:" choices
  5. Choose either from "Allow the current website only" or "Allow from websites I visit"